Frequently Asked Questions (FAQ)
Welcome to our FAQ page! We’ve compiled answers to the most common questions we get. If you don’t find what you’re looking for, feel free to reach out to us directly—we’re happy to help!
01.
What services do you offer?
At Creative Boss Digital, we specialize in custom designs and prints for businesses and events. Our services include:
-
Branding & Business Design: Logos, branding kits, business cards, flyers, brochures, and more.
-
Party & Event Customization: Invitations, signage, party favors, and other event decor.
-
Money & Organization Products: Custom planners, budget trackers, savings challenges, and more.
-
Custom Print Orders: Anything you need printed with a personalized touch.
02.
How do I place a custom order?
To place a custom order, simply visit our Custom Orders page, select your category (Branding, Party & Events, etc.), and fill out the inquiry form. Be sure to provide as many details as possible so we can create the perfect design for you. After we receive your form, we’ll get in touch to discuss the next steps and provide a quote.
03.
Can I request revisions to the designs?
Yes! We offer a set number of revisions with every custom order to ensure you’re completely satisfied with your design. During the design process, we’ll work closely with you to make sure the final product aligns with your vision.
04.
What is your turnaround time?
Turnaround time depends on the complexity of the project and the size of the order. For custom designs, we typically require 2-3 business days for initial drafts, and printing time is an additional 1-3 business days. Larger orders or complex designs may take longer. We’ll always provide an estimated timeline before starting your project.
05.
Do you offer digital products?
Yes! We offer a variety of digital products, including planners, budget trackers, and saving challenges. These products are available for instant download once purchased, and you can print them at home or take them to your favorite print shop.
06.
How do I get a quote for my custom project?
After submitting the inquiry form on our Custom Orders page, we’ll review your project details and send you a personalized quote based on your requirements. We offer competitive pricing and can discuss options that fit your budget.
07.
Can I cancel or change my order once it's placed?
We strive to provide the best customer experience. If you need to make changes to your order, please contact us as soon as possible. Once we begin the design or printing process, cancellations and changes may not be possible, but we’ll do our best to accommodate you.
08.
How do I contact you if I have more questions?
If you have any questions or need additional assistance, please don’t hesitate to reach out! You can contact us via our Contact Page, email us directly at creativebossdigitaldesign@gmail.com, or use the live chat option on our website.
09.
What is your return/exchange policy?
Due to the custom nature of our products, all sales are final. However, if there’s an issue with your order (such as a printing error or damaged item), please contact us within 7 days of receiving your order, and we’ll work to resolve the problem.